Support

Need help on Scopus? Head to the Scopus Support Center

Submitted by Susannah Beatty...
on Wed, 05/03/2017 - 22:12

If you have recently used “Help” on Scopus, you probably noticed a significant change — Scopus has migrated its Help platform to a new Support Center. Whether you are seeking instructions on how a specific feature works, looking for onboarding resources or needing to request a correction, the new Support Center is designed to help you find learning resources and answers to frequently asked questions, quicker and easier. As part of this migration, some of the benefits include:

  • Improved search
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Support
Learn & Support
Tips and Tricks

Scopus to cease support of Internet Explorer 8 (IE8) on October 1

Submitted by Anonymous (not verified)
on Tue, 07/07/2015 - 07:54

Per 1 October 2015, Scopus will no longer support Internet Explorer 8. This is a few months ahead of Microsoft’s official discontinuation date of January 2016. For more information please visit Microsoft’s support page.

By removing IE 8 from our support list we will be able to provide the following future enhancements for you:

  • Remove current IE 8 security issues
  • Enhance existing security measures
  • Add support for new browser technologies
  • Add responsive design
  • Improve accessibility

In order for our

Release Date: 
July 7 2015
Tags: 
Browsers
Support

Scopus to cease support of Internet Explorer 7 (IE7)

Submitted by Anonymous (not verified)
on Tue, 08/05/2014 - 13:21

As of September 6, Scopus is discontinuing its support for Internet Explorer 7 (IE7). This means that users currently using IE 7 or any previous versions of Internet Explorer will no longer be able to access Scopus.com after this date.

For the purpose of providing an optimal user experience and maintaining platform performance, Scopus is discontinuing the support of older browsers which do not support the new functionalities in the upcoming September 6 release.

Release Date: 
August 5 2014
Tags: 
Browsers
Support

IE11 now supported by Scopus

Submitted by Anonymous (not verified)
on Thu, 03/13/2014 - 13:11

On Wednesday March 12, a fix was made in Scopus to support Internet Explorer 11. Users no longer need to switch on the compatibility view in Internet Explorer 11 in order to properly view Scopus.com.

Release Date: 
March 12 2014
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Support
Browsers

An update on Scopus browser support

Submitted by Anonymous (not verified)
on Mon, 02/24/2014 - 11:13

Following our February 2014 release, there have been inquiries regarding which browsers Scopus currently supports. Scopus is now supporting the following browsers:

Internet Explorer 8

Internet Explorer 9

Internet Explorer 10

Chrome 32

Firefox 27

Safari

For optimal user experience on Scopus.com we encourage users to use Chrome or Firefox.

Note for IE7 users:

Scopus is currently compatible with IE7, however support is limited as the browser is nearing its End of Life (EOL) date.

Note for

Tags: 
Browsers
Support