Starting September 15, Scopus will test a method of selective internet routing to speed up delivery of our pages to customers. Most customers will see an improvement in speed. However, some customers with unusual internet configurations may experience a problem. If you are suddenly unable to access Scopus as before, this may be due to incompatibility with the new routing method.
If you suddenly lose access to Scopus, please first check that the above is indeed the reason for the problem by trying the following URL: www2.scopus.com. This should give you direct access to the original Scopus IP address as before the test. If you now have access again, then you will need to follow the steps below to restore normal service.
While we help you fix the problem, your users can continue to use Scopus via a workaround using www2.scopus.com. This may occasionally require them to change the URL – adding a 2 after www – for some links.
IP white listing is the problem
The problem is expected to arise if
