Skip directly to content

Maintenance

Maintenance planned for Scopus on September 21, 2016

on Sun, 09/18/2016 - 21:34

Update: This planned maintenance was completed at 2:00 PM EDT. All Scopus features are back to normal. Thank your for your patience!

Please be advised that on September 21, 2016 the Scopus team will be performing maintenance on Scopus beginning at 12:00 p.m. Eastern Time (16:00 UTC) and lasting 2 hours. During this time, Scopus will continue to be available in a read-only interface; meaning, Scopus will still be accessible and function as normal with the exception of saving and modifying searches; creating and modifying alerts; and adding items to or updating any saved lists. We ask that you please note the maintenance time and avoid using any of the customizable features during this period.

Release Date: 
September 21 2016

Scheduled maintenance for Scopus on Sunday, May 22

on Fri, 05/20/2016 - 23:35

On Sunday, May 22, 2016, Scopus will experience a brief service outage due to scheduled maintenance.The service disruption is expected to be short and will occur between the hours of 7:00 a.m. EDT (11:00 a.m. GMT) and 11:00 a.m EDT (3:00 p.m. GMT).

We recommend using www.thetimenow.com/worldclock.php or a similar application to convert the planned outage time to your local time. We apologize in advance for any inconvenience.

To stay informed about service updates and product enhancements, we invite you to follow this blog or our other social media channels.

Release Date: 
May 22 2016

Scopus experiencing issues with Alerts

on Mon, 01/04/2016 - 22:25

Scopus has been experiencing issues with its Alerts system since December 28, 2015. This means that no Alerts have been sent since the 28th. The root cause of the issue has been identified and the Alerts are currently being re-processed. We expect all systems to be working properly within the next 24 hours. We apologize for any inconvenience this might have caused and we will update this post (and social media) when the issues are resolved.

Scheduled maintenance for Scopus, ScienceDirect, Engineering Village and Mendeley on Sunday, December 20, 2015

on Tue, 12/15/2015 - 13:26

Due to scheduled maintenance Scopus, ScienceDirect, Engineering Village and Mendeley will experience a brief service outage on Sunday December 20 between 12:00 a.m. EST( 5:00 a.m. GMT) and 12:00 p.m. EST(5:00 p.m. GMT).
This brief outage is not expected to last more than 10 minutes.

Please use The World Clock Time Zone Converter to convert the announced planned outage time to your local time.

Release Date: 
December 15 2015

Scheduled maintenance for Scopus and other Elsevier platforms on Saturday, August 1.

on Mon, 07/27/2015 - 13:05

On Saturday, August 1, Scopus and other Elsevier platforms such as ScienceDirect, Engineering Village, Mendeley and SciVal will be unavailable due to a scheduled maintenance for approximately 4.5 hours starting at 06:00 PM EDT. Users will see a downtime message during this time period.

We recommend using the World Clock Time Zone Converter or a similar application to convert the announced planned outage time to your local time. We apologize in advance for any inconvenience.

To stay informed about service updates and product enhancements, we invite you to follow this blog or use the icons on the top right to follow us on our other social media channels.  

Release Date: 
July 27 2015

Service Announcement: Scopus issue with search

on Tue, 12/23/2014 - 11:25

Update (Saturday, December 20, 2014):

We are pleased to report that the issue with our search engine has been resolved, particularly with respect to cardinality and associated features. We are monitoring the system closely.  If you experience any other issues with Scopus, please contact the help desk using "Help and Contact" link in Scopus.


Original Post (Friday, December 19, 2014):

Scopus is experiencing an issue with its search engine, particularly with respect to cardinality. This means that in many instances, searches are returning incorrect record counts, citation counts, etc. despite the fact that the records themselves are in the index. Side effects include search results, affiliation and author result, record count is lower than actual. This is also causing issues with wild card searches in the advanced search field, returning inconsistent results in search.

We believe we have identified the root cause and will update when a fix has been identified. 

Service Announcement: Scopus experiencing issues with search

on Thu, 11/27/2014 - 10:28

Update (11:30AM CET):

We are pleased to report that the issue with our search engine has been resolved, particularly with respect to cardinality and associated features. We are monitoring the system closely. Additionally, the Scopus and ORCID Author Feedback Wizard tools are also back online. If you experience any other issues with Scopus, please contact the help desk using "Help and Contact" link in Scopus.

Again, thank you for your patience. 


Original post:

Scopus is experiencing an issue with its search engine, particularly with respect to cardinality. This means that in many instances, searches are returning incorrect record counts, incorrect document and citation counts, etc. despite the fact that the records themselves are in the index. Side effects include degraded h-index calculations, and author publication counts. Other issues are becoming clearer as we monitor help desk reports.

We believe we have identified the root cause and are now in the process of implementing a fix. 

Scopus downtime scheduled for November 2

on Fri, 10/25/2013 - 12:38

On Saturday, November 2, Scopus will be unavailable due to scheduled maintenance. This downtime is scheduled to last for approximately 30 minutes, from 2:45 - 3:15 AM (EDT). Unfortunately, due to the nature of the maintenance work, users will be unable to reach the "downtime pages" that would normally be made available for planned outage periods. Instead, users will see an error message ("page not found") while attempting to reach Scopus.com during this timeframe. We apologize in advance for any inconvenience this may cause.

Updates to Scopus iPhone/iPad apps

on Thu, 10/24/2013 - 18:00

It’s been awhile since the last update for our Scopus Alerts iPhone/iPad app. The new updated Scopus Alerts apps are now available with the following major changes:

  • Solved citations retrieval issue on iOS6
  • Improved graphics (retina display)
  • Fixes for new iOS versions 

The Scopus app will work on any device with iOS 4.3 or higher and it has been optimized for the iPhone 5. For  iPad 1 users, you will not have full screen support but are able to use x2 zoom in order to enlarge the app on their screen. For iPad 2 devices or higher supports the full screen display of the Scopus Alerts app.

You can download your update at the following location:

Scopus Alerts free: https://itunes.apple.com/en/app/sciverse-scopus-alerts-institutional/id365300810?mt=8

Scopus Alerts paid: https://itunes.apple.com/en/app/sciverse-scopus-alerts-individual/id417735089?mt=8

Upgrades to Scopus: Routine Maintenance on October 26

on Mon, 10/14/2013 - 12:59

On October 26, Scopus will undergo routine database maintenance. During this time, we do not expect there to be any downtime for users and Scopus will function as it normally does. For stability reasons we will not load any new content in the week of October 18-25. This also means that the Alerts will be put on hold; users will not miss any alerts, they will just be sent later than usual. We apologize for any inconvenience caused.

Release Date: 
October 26 2013