Maintenance

Maintenance planned for Scopus on September 21, 2016

Submitted by Susannah Beatty...
on Sun, 09/18/2016 - 21:34

Update: This planned maintenance was completed at 2:00 PM EDT. All Scopus features are back to normal. Thank your for your patience!

Please be advised that on September 21, 2016 the Scopus team will be performing maintenance on Scopus beginning at 12:00 p.m. Eastern Time (16:00 UTC) and lasting 2 hours.

Release Date: 
September 21 2016
Tags: 
Maintenance

Scheduled maintenance for Scopus on Sunday, May 22

Submitted by Susannah Beatty...
on Fri, 05/20/2016 - 23:35

On Sunday, May 22, 2016, Scopus will experience a brief service outage due to scheduled maintenance.The service disruption is expected to be short and will occur between the hours of 7:00 a.m. EDT (11:00 a.m. GMT) and 11:00 a.m EDT (3:00 p.m. GMT).

We recommend using www.thetimenow.com/worldclock.php or a similar application to convert the planned outage time to your local time. We apologize in advance for any inconvenience.

To stay informed about service updates and product enhancements, we

Release Date: 
May 22 2016
Tags: 
outage
Maintenance

Scopus experiencing issues with Alerts

Submitted by Anonymous (not verified)
on Mon, 01/04/2016 - 22:25

Scopus has been experiencing issues with its Alerts system since December 28, 2015. This means that no Alerts have been sent since the 28th. The root cause of the issue has been identified and the Alerts are currently being re-processed. We expect all systems to be working properly within the next 24 hours. We apologize for any inconvenience this might have caused and we will update this post (and social media) when the issues are resolved.

Tags: 
Alerts
Maintenance

Scheduled maintenance for Scopus, ScienceDirect, Engineering Village and Mendeley on Sunday, December 20, 2015

Submitted by Anonymous (not verified)
on Tue, 12/15/2015 - 13:26

Due to scheduled maintenance Scopus, ScienceDirect, Engineering Village and Mendeley will experience a brief service outage on Sunday December 20 between 12:00 a.m. EST( 5:00 a.m. GMT) and 12:00 p.m. EST(5:00 p.m. GMT).
This brief outage is not expected to last more than 10 minutes.

Please use The World Clock Time Zone Converter to convert the announced planned outage time to your local time.

Release Date: 
December 15 2015
Tags: 
Maintenance
Downtime

Scheduled maintenance for Scopus and other Elsevier platforms on Saturday, August 1.

Submitted by Anonymous (not verified)
on Mon, 07/27/2015 - 13:05

On Saturday, August 1, Scopus and other Elsevier platforms such as ScienceDirect, Engineering Village, Mendeley and SciVal will be unavailable due to a scheduled maintenance for approximately 4.5 hours starting at 06:00 PM EDT. Users will see a downtime message during this time period.

We recommend using the World Clock Time Zone Converter or a similar application to convert the announced planned outage time to your local time. We apologize in advance for any inconvenience.

To stay informed

Release Date: 
July 27 2015
Tags: 
Downtime
Maintenance

Service Announcement: Scopus issue with search

Submitted by Anonymous (not verified)
on Tue, 12/23/2014 - 11:25

Update (Saturday, December 20, 2014):

We are pleased to report that the issue with our search engine has been resolved, particularly with respect to cardinality and associated features. We are monitoring the system closely.  If you experience any other issues with Scopus, please contact the help desk using "Help and Contact" link in Scopus.

Original Post (Friday, December 19, 2014):

Scopus is experiencing an issue with its search engine, particularly with respect to cardinality.

Tags: 
Search
Maintenance

Service Announcement: Scopus experiencing issues with search

Submitted by Anonymous (not verified)
on Thu, 11/27/2014 - 10:28

Update (11:30AM CET):

We are pleased to report that the issue with our search engine has been resolved, particularly with respect to cardinality and associated features. We are monitoring the system closely. Additionally, the Scopus and ORCID Author Feedback Wizard tools are also back online. If you experience any other issues with Scopus, please contact the help desk using "Help and Contact" link in Scopus.

Again, thank you for your patience. 

Original post:

Scopus is experiencing an issue

Tags: 
Search
Maintenance

Scopus downtime scheduled for November 2

Submitted by Anonymous (not verified)
on Fri, 10/25/2013 - 12:38

On Saturday, November 2, Scopus will be unavailable due to scheduled maintenance. This downtime is scheduled to last for approximately 30 minutes, from 2:45 - 3:15 AM (EDT). Unfortunately, due to the nature of the maintenance work, users will be unable to reach the "downtime pages" that would normally be made available for planned outage periods. Instead, users will see an error message ("page not found") while attempting to reach Scopus.com during this timeframe.

Tags: 
Maintenance
Downtime

Updates to Scopus iPhone/iPad apps

Submitted by Anonymous (not verified)
on Thu, 10/24/2013 - 18:00

It’s been awhile since the last update for our Scopus Alerts iPhone/iPad app. The new updated Scopus Alerts apps are now available with the following major changes:

  • Solved citations retrieval issue on iOS6
  • Improved graphics (retina display)
  • Fixes for new iOS versions 

The Scopus app will work on any device with iOS 4.3 or higher and it has been optimized for the iPhone 5. For  iPad 1 users, you will not have full screen support but are able to use x2 zoom in order to enlarge the app on their

Tags: 
Apps
Maintenance

Upgrades to Scopus: Routine Maintenance on October 26

Submitted by Anonymous (not verified)
on Mon, 10/14/2013 - 12:59

On October 26, Scopus will undergo routine database maintenance. During this time, we do not expect there to be any downtime for users and Scopus will function as it normally does. For stability reasons we will not load any new content in the week of October 18-25. This also means that the Alerts will be put on hold; users will not miss any alerts, they will just be sent later than usual. We apologize for any inconvenience caused.

Release Date: 
October 26 2013
Tags: 
Release
Alerts
Maintenance